Terms of Purchase
These Terms of Purchase (the “Terms”) govern your purchase of products (the “Products”) from our website (the “Site”). By placing an order for any Products on our Site, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, Refund Policy, and Customer Service Policy (collectively, our “Policies”). Please read these Terms carefully before making a purchase. If you do not agree to these Terms, do not place an order on our Site.
1. Eligibility to Purchase
To purchase Products from our Site, you must be at least 18 years of age (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. By placing an order, you represent and warrant that you meet these eligibility requirements and that all information you provide during checkout is accurate, complete, and truthful.
2. Order Placement & Acceptance
2.1 Order Submission
When you place an order on our Site, you are making a binding offer to purchase the Products selected at the prices displayed (in US Dollars (USD)), plus any applicable customs duties or taxes (for international orders, as outlined in our Shipping Policy). All prices displayed on our Site are in USD and are subject to change without prior notice, but we will honor the price displayed at the time you place your order.
2.2 Order Acceptance
We reserve the right to accept or reject any order at our discretion. Order acceptance occurs when we process your payment and send you an order confirmation email. Before acceptance, we may contact you to verify order details or resolve any issues with your order (e.g., incorrect shipping address, payment problems).
If we reject your order (e.g., due to product unavailability, invalid payment, or ineligibility), we will notify you via email and issue a full refund (if payment was already processed) within 5–10 business days, in USD.
3. Payment Terms
All payments must be made in US Dollars (USD) using the payment methods available on our Site (e.g., credit card, PayPal, other secure payment processors). By providing your payment information, you authorize us (or our third-party payment processor) to charge the total order amount to your selected payment method.
We are not responsible for any fees or charges imposed by your bank or payment provider (e.g., currency conversion fees, international transaction fees). If a payment is declined, we will notify you, and your order will not be processed until payment is successfully completed.
4. Shipping & Delivery
Shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms by reference. Key details include:
- Free worldwide shipping on all orders, with no minimum purchase requirement.
- Orders are processed within 1 business day and shipped the next business day.
- Estimated delivery time is within 5 business days for all domestic (United States) and international destinations.
- You will receive a tracking number via email once your order is shipped.
- Customs duties, taxes, and fees for international orders are the sole responsibility of the recipient.
5. Returns & Refunds
Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Key details include:
- We accept returns within 60 days of the original delivery date.
- To be eligible for a refund, Products must be unused, unopened, and in their original packaging.
- Refunds are processed within 5–10 business days after we receive and approve your returned item, and will be issued in USD to the original payment method.
- Return shipping costs are the responsibility of the customer, unless the return is due to a shipping error or defective Product.
6. Product Information & Availability
We strive to provide accurate and up-to-date information about our Products (e.g., ingredients, compatibility with keto/paleo lifestyles, pricing). However, we do not warrant that Product descriptions, images, or other content on our Site are error-free, complete, or current.
Products are subject to availability. If a Product you ordered is out of stock after order acceptance, we will notify you via email and offer a refund (in USD) or a replacement (if available). We reserve the right to discontinue any Product at any time without prior notice.
7. Your Responsibilities
By placing an order, you agree to:
- Provide accurate, complete, and current information during checkout (e.g., shipping address, email address, payment details).
- Review your order details carefully before submitting your order; we are not responsible for errors in order details submitted by you.
- Comply with all applicable laws and regulations regarding the purchase and use of our Products.
- Notify us promptly of any issues with your order (e.g., missing, damaged, or incorrect Products) as outlined in our Customer Service Policy.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or special damages (including but not limited to lost profits, lost data, or personal injury) arising out of or in connection with your purchase or use of our Products or Site. Our total liability for any claim arising from your purchase shall not exceed the total amount you paid for the affected order.
This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or breach of these Terms, or to damages arising from personal injury or property damage caused by defective Products.
9. Indemnification
You agree to indemnify, defend, and hold harmless us, our employees, affiliates, and partners from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorney’s fees) arising from your purchase or use of our Products, your violation of these Terms, or your violation of any applicable laws or regulations.
10. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, applicable laws, or customer needs. Any updates will be posted on this page with a new effective date. Your continued use of our Site or purchase of Products after the effective date of the updated Terms constitutes your acceptance of the changes.
11. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms or your purchase shall be resolved through good-faith negotiation first. If a dispute cannot be resolved through negotiation, it shall be submitted to the appropriate courts in the United States for resolution.
12. Contact Us
If you have any questions, concerns, or disputes regarding these Terms of Purchase, please contact our customer service team at:
We aim to respond to all inquiries within 24–48 business hours and resolve disputes promptly.
By placing an order on our Site, you acknowledge that you have read, understood, and agreed to these Terms of Purchase and all our applicable Policies.
