Refund Policy

Thank you for shopping with us. We strive to provide high-quality hydration products, affordable prices, and fast, reliable service to customers worldwide. This Refund Policy outlines our terms regarding returns, refunds, and exchanges.

1. Order & Shipping

• Orders are processed and shipped on the next business day after placement.
• We offer FREE worldwide shipping on all orders.
• Estimated delivery time is within 5 business days for all domestic and international destinations.
• Expedited shipping is available upon request.

2. Return Period

We accept returns within 60 days of the original delivery date.

3. Refund Eligibility

To be eligible for a return, items must be:

• Unused, unopened, and in their original packaging.
• Returned within the 60-day return window.

We do not accept returns for products that are opened, used, damaged, or not in their original condition.

4. Refund Processing

• Once we receive and inspect your returned item, we will process your refund.
• Refunds are typically completed within 5–10 business days after approval.
• Refunds will be issued to the original payment method used at checkout.
• All transactions are in US Dollars (USD).

5. Non-Returnable Items

For health and safety reasons, we do not accept returns on:

• Opened or partially used products.
• Items returned after the 60-day period.

6. Shipping Costs

We provide free worldwide shipping on all orders.

Return shipping costs are the responsibility of the customer unless the return is due to a shipping error or defective product on our part.

7. Contact Us

If you would like to initiate a return or have questions about our Refund Policy, please contact our customer service team.

We reserve the right to update or modify this policy at any time without prior notice.